FAQ

WHAT ARE YOUR HOURS?

Total Fitness is a 24/7/365 facility. Members receive access to the gym via key fob to the gym 24 hours per day – 7 days a week – 365 days per year.

DO YOU OFFER DAY PASSES?

  • Yes, we offer day passes valid up to 24 hours for $10, as well as one-week $40, two-week passes $53

DO YOU OFFER FAMILY OR COUPLE MEMBERSHIP OPTIONS?

  • Total Fitness offers single memberships
  • Couple’s memberships (up to 2 adults in the same household using the same form of payment) receive 10% off
  • A child between 14-23 living in the same household can you add to an adult individual membership for $10 per month

CAN I FILM MY WORKOUT?

  • Yes, Total Fitness allows members to record their workouts using their phones, as long as they remain courteous and respectful of the space. Tripod use should be minimal and must not obstruct or interfere with other members.
  • For cameras or other recording equipment, management approval is required, and additional fees may apply.

WHAT IS THE DOOR ACCESS POLICY?

  • Total Fitness would like to offer safety, security and fairness to all our gym community. Entry is strictly limited to one person per access key. Sharing access or allowing entry to others by holding the door open is not permitted.
  • Violations of this policy will result in the following consequences:
    • First offense: 1 week suspension of gym access and a $10 fine per unauthorized person allowed in.
    • Second offense: Immediate termination of membership with no refund.
  • These rules are in place to ensure a safe and equitable environment for all members.

IS CHALK ALLOWED?

  • Yes, Total Fitness allows members to use chalk on their hands only. Dusting the floor or applying chalk to shoes, the floor, or machines is not permitted

DOES MY MEMBERSHIP INCLUDE GUESS PASSES?

  • No, we do not offer free guest passes with memberships. However, Total Fitness makes it easy to bring a friend! Sign the waiver on the front desk and $10 fee can be dropped in the cash box, venomed or charged to the members account

DO YOU OFFER DISCOUNTS

  • Total Fitness is a proud supporter of military families. We offer active-duty members of the military who are on leave 50% dscount on membership or drop in rates. Active military ID cards are required to access the facility along with a copy of deployment orders or the approved request for leave.
  • Total Fitness works with UCare and HealthPartners health insurance for fitness reimbursements. For more information contact us
  • Total Fitness often runs specials and discounts. Check our facebook page for the latest information

DO YOU HAVE A DRESS CODE?

  • Avoid jeans, common cotton shirts, and pants.
  • For men, shirts are required at all times. Shorts and track pants are good choices.
  • For women, leggings, shorts, t-shirts, and sports bras are appropriate.
  • Always wear clean indoor sneakers. Do not wear outside/street shoes in the gym.

ARE GROUP CLASSES INCLUDED?

Onsite CrossFit classes are available for a $10 drop in or by membership with Full Force CrossFit. Email Full Force CrossFit for more information.

HOW CAN I CANCEL MY MEMBERSHIP?

  • Cancellations can be made in person or by mailing or emailing a signed cancellation request to the gym.
  • Cancellations must be submitted at least 30 days before the end of the current billing cycle date.
  • If a cancellation is submitted within 30 days of the billing cycle, no refund will be provided, and the member is responsible for the next payment